Lanista Privacy Policy

At Lanista, we respect your privacy and are committed to protecting your personal data whenever you use our platform. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit Lanista Casino, create an account, or interact with our games and services. By using Lanista Casino, you acknowledge that you have read and understood this policy, and you consent to the practices described below.

Who We Are

Lanista Casino is operated by Dreamline Ventures SRL, registered in Costa Rica, operating under Licence No. 0000071 issued by the Tobique Gaming Commission. Payments across our platform are processed by Morada Horizon Services Limited, based in Ireland. Throughout this document, "we," "us," and "our" refer to the operator of Lanista, and "you" refers to any user or player of our services.

Information We Collect

We collect several categories of personal data to provide, maintain, and improve our services. When you register for a Lanista login, we ask for information necessary to verify your identity and comply with our licensing obligations.

• We gather registration details such as your name, date of birth, email address, phone number, and residential address
• We collect identity verification documents, including government-issued ID, proof of address, and payment verification where required
• We track your gaming activity, including deposits, withdrawals, bets, bonuses claimed, and gameplay history
• We record technical data such as your IP address, device type, browser information, and login timestamps
• We store communication records when you contact our support team via live chat or email
• We may collect payment information, including card details or cryptocurrency wallet addresses, to process transactions securely

How We Use Your Data

We use the information we collect for legitimate business purposes related to operating Lanista online casino and ensuring compliance with our licence. Our use of your data includes the following purposes.

• We use your data to verify your identity and prevent fraud, underage gambling, or money laundering
• We process your deposits and withdrawals through our listed payment methods
• We personalize your experience, including tailored bonus offers and VIP program benefits
• We send you promotional communications about our welcome bonus, reload offers, and tournaments, where you have consented to receive them
• We analyze gameplay patterns to support responsible gambling tools and detect unusual activity
• We respond to your inquiries submitted through our 24/7 live chat or support@lanista.com

Legal Basis for Processing

We process your personal data based on several legal grounds. Our processing relies on the necessity to perform our contract with you, our obligation to comply with gaming regulations, our legitimate interests in preventing fraud and improving our services, and, where applicable, your explicit consent for marketing communications.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in limited circumstances necessary to operate Lanista Casino effectively.

• We share data with payment processors, including Morada Horizon Services Limited, to facilitate transactions
• We may disclose information to regulatory authorities, including the Tobique Gaming Commission, when legally required
• We work with identity verification providers to confirm your age and identity
• We may share data with our game providers and live dealer partners strictly for operational purposes
• We may disclose information if required by law, court order, or to protect our rights and the safety of our users

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Our cookie practices are described in more detail in our separate Cookie Policy, which you can review for further information on how we at Lanista manage tracking technologies.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with our licensing obligations under the Tobique Gaming Commission. Where you close your account, we may still retain certain records for legal, regulatory, or anti-fraud purposes for a period required by applicable law.

Data Security

We are committed to protecting your data through appropriate technical and organizational measures. Our security protocols include encryption of sensitive information, restricted access controls, and regular monitoring for potential vulnerabilities. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we encourage you to also safeguard your Lanista casino login credentials.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honor these rights wherever applicable under relevant data protection laws, including the GDPR for our European users.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, you may contact our support team via support@lanista.com, and we will respond to your request in accordance with applicable law.

International Data Transfers

As our operations span multiple regions, including the United Kingdom, Canada, Australia, and various European markets, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place when such transfers occur, in line with applicable data protection standards.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Third-Party Links

Our platform may contain links to third-party websites, including payment providers and promotional partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before sharing any personal information.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. We will post any updates on this page, and continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our team. We are available through our 24/7 live chat or by emailing support@lanista.com, and we aim to address all inquiries promptly and transparently.